AI Automation

4 articles

Editorial illustration of local electrical job enquiries flowing from a neighbourhood into a phone showing WhatsApp messages, in the AI Heroes house style.
AI AutomationLead GenerationElectricians

How to Get Electrician Leads from Facebook Groups in 2026 (Without Getting Banned)

Local Facebook groups are still one of the best free sources of UK electrical work โ€” but posts get buried in hours and the shortcuts people use to scale it get accounts banned. Here's how the channel really works in 2026.

Marco Lobo
Marco Loboยท6 Jun 2026ยท8 min read
Older retiring colleague handing a worn ring-binder labelled "Processes โ€” Mary, since โ€™94" to a younger colleague โ€” institutional knowledge in files, not model memory
AI AutomationAI institutional knowledgeClaude Cowork

The Librarian Principle

Rachel had spent nine months building something she was genuinely proud of. She was head of marketing at a London management consultancy. She had fed their Claude Cowork environment everything โ€” forty newsletters, voice guides, partner bios. The assistant knew them. Then the platform changed its pricing.

Marco Lobo
Marco Loboยท13 Mar 2026ยท6 min read
Operations team reviewing AI workflow dashboard โ€” bridging the gap between rigid automation and open AI chat with agent skills
AI AutomationAI agent workflowsClaude Code

The Gap Between the Rails

David pulled up the weekend report on a Monday at 7:40 a.m. His AI intake system had processed 47 queries. 40 handled without escalation. 7 flagged for human review. He clicked through the 7. They were all the reasonable ones. That was the problem.

Marco Lobo
Marco Loboยท13 Mar 2026ยท6 min read
Desk with open laptop showing agent skill architecture โ€” building Claude skills and plugins for consistent AI output
AI AutomationClaude skillsagent workflows

The Prompt That Never Worked

It was a Thursday afternoon in Frankfurt, and Sarah was staring at two outputs on the same screen. Same model. Same prompt. Different analysts. One output was crisp and accurate. The other missed a critical indemnity cap. The prompt was perfect. That was the problem.

Marco Lobo
Marco Loboยท13 Mar 2026ยท6 min read

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